An accessible bay needs a charging journey people can complete. A site operator can use EVCharge.mobi to check location information, connector details and the support path alongside an on-site accessibility review. Treat the software and physical installation as parts of the same customer experience.
Originally published in 2025. The EVCharge.mobi workflow was updated in September 2026; the historical discussion below retains its original context.
Complete the site's address and map coordinates in the CPO Portal, then inspect the location and connector details in the EVCharge app. Check that the intended charger can be identified and its price and charging choices are understandable.
For a private installation, test the invitation and access process with an authorised participant. Follow the driver app guide and include people with the access needs the installation is intended to serve in your review.
If a session fails, record the charger, connector, time and error and follow the support guide. Connection and session evidence gives the operator a clearer starting point for resolving the problem.
EVCharge helps run and check that journey. It does not establish compliance with a particular accessibility standard. Review the bay, connector reach, payment equipment and app directly; registration is not a substitute for accessible design.
Picture a wheelchair user arriving at a public charger in downtown Bucharest. The ramp is uneven, the screen is too high, and the QR code is blurred. Until recently, these scenes were routine across Central and Eastern Europe. But in 2024–2025, governments and city pilots from Warsaw to Sofia began pushing accessibility to the fore.
The UK’s PAS 1899 set the template, but the same issues play out in CEE. Without level bays, dropped kerbs, reachable connectors and simple payments, disabled drivers face exclusion. For operators, that means reputational risk and lost revenue. For cities, it means failing whole demographics just as EV adoption accelerates.
Design basics: Wider bays (≥3.6 m), level access, dropped kerbs, turning space. Reach & interface: Connectors/screens within 700–1200 mm; contactless or app payments with large fonts/high contrast. Lighting & safety: Adequate illumination, non‑slip surfaces, safe cable routing.
While not every CEE country has a formal PAS equivalent, many are importing its logic into tenders and pilots.
A useful review follows the whole visit: arrival, moving around the bay, reaching the connector, reading the price, starting the session and finding help. Record observed barriers and check them again after changes. A successful app step does not compensate for a physical barrier.
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