EVCharge.mobi Questions and Answers

Support-friendly answers for drivers, private charger owners, charger installers, businesses, apartment buildings, hotels, workplaces, and small CPOs.

Get the basics clear before you start.

These answers cover the common decisions before connecting chargers, inviting drivers, configuring tariffs, or relying on energy features.

General and drivers

What EVCharge.mobi is, how the free plan works, and how drivers use the native mobile app.

  • What is EVCharge.mobi?
  • Can I start with a free plan?
  • Which app should drivers use?
  • How do drivers access a private charger?

Owners and operators

How charger owners, businesses, and small CPOs manage chargers from the CPO Portal.

  • What is the CPO Portal?
  • Can operators manage multiple stations?
  • Can operators set tariffs?
  • Can operators review or export charging sessions?

Compatibility and energy features

What to confirm for OCPP chargers, RFID, Smart Charging, Dynamic Load Management, and installer projects.

  • Can I use EVCharge.mobi with my own charger?
  • Does EVCharge.mobi support RFID access?
  • What is Smart Charging?
  • What is Dynamic Load Management?
  • Can charger installers use EVCharge.mobi for projects?

Common questions.

Short answers for charger owners, drivers, installers, businesses, and small CPOs evaluating EVCharge.mobi.

EVCharge.mobi is a smart EV charging platform for drivers, private charger owners, businesses, charger installers, and small CPOs. Drivers use the mobile app for charging, while charger owners and operators use the CPO Portal to manage chargers, users, access, tariffs, sessions, reports, Smart Charging, and Dynamic Load Management.
Yes. EVCharge.mobi is intended to be self-serve: you can create an account and start with the available free plan. Contact the team if you need help with charger compatibility, site capacity, or a larger rollout.
EVCharge.mobi can support private, shared, semi-public, and public charging use cases depending on the charger setup and operator configuration. The same platform direction can fit homes, shared buildings, workplaces, hotels, business locations, and small charging networks.
Drivers use the native EVCharge.mobi mobile app for iOS or Android. The app is used to access invited chargers, start or schedule charging, use Smart Charging where configured, find public chargers where available, and review charging history.
A charger owner or operator can invite the driver and give access to the right charger or location. Once access is assigned, the driver can use the charger from the EVCharge.mobi mobile app, and RFID authorization may also be available where the charger setup supports it.
Yes. Private charger owners can use EVCharge.mobi to manage a compatible charger, invite trusted users, control access, review sessions, and use scheduled or Smart Charging features where the charger and tariff setup support them.
Drivers use the native mobile app for daily charging. Private charger owners use the CPO Portal for owner setup tasks such as adding chargers, managing users and access, configuring tariffs, and reviewing operator-level records.
Yes. Charger owners can invite trusted drivers and assign access to the relevant charger or location. This is useful for homes, shared private chargers, tenants, small offices, or selected guest access.
RFID can be used where the charger model, firmware, and installation setup support compatible authorization. App-based access can still be used for invited drivers even when RFID is not part of the setup.
Smart Charging can be used for a private charger when the charger supports the required control behavior and the tariff, market-price data, vehicle context, and driver ready-by time are configured for it. Fixed-tariff setups can still use scheduled charging where supported.
Yes. Drivers can review charging history in the mobile app, including session timing, energy, and cost context where the charger and tariff setup provide it. Charger owners can use operator records and reports for a broader view of charger activity.
EVCharge.mobi is designed around OCPP charger management, so many charger projects can be connected when the charger exposes the needed backend URL and credential settings. Compatibility still depends on the charger model, firmware, network connection, and available configuration options.
EVCharge.mobi supports access control patterns used by private and managed chargers, including RFID-based authorization where the charger model, firmware, and installation setup support it.
Charger owners and operators invite a driver in the CPO Portal, then assign access to the relevant charger, site, or operating context. Once access is assigned, the driver can use the EVCharge.mobi mobile app for daily charging.
Yes. Access can be limited so a driver uses only the chargers or locations they are assigned to. This is useful for private chargers, apartment residents, workplace employees, hotel staff, tenants, and selected guest access.
No. RFID depends on the charger model, firmware, reader behavior, and authorization setup. Where RFID is not supported or not configured, invited app-based access can still be used for compatible charging workflows.
Yes. Access control is useful for shared buildings, workplaces, hotels, homes, private charger sharing, and small CPO sites because each driver can be connected to the chargers they are allowed to use.
Session accountability depends on authorization and session data, but EVCharge.mobi can connect charging records to users, chargers, connectors, tariffs, and timing where the charger and setup provide that information.
The CPO Portal is the web workspace for charger owners and operators. It is used to manage locations, stations, connectors, users, access rules, tariffs, session history, reports, smart profiles, and Dynamic Load Management where supported.
Yes. Operators can use the CPO Portal to organize multiple charging locations, stations, and connectors, then manage access, tariffs, monitoring, and session records from one workspace.
Operators can configure tariffs for public paid charging and for reporting context across private, workplace, hotel, apartment, or semi-public scenarios. To make charging paid for drivers, the charger must be configured as Public. If the charger is not Public, granted users charge for free and tariffs are used for reports and cost visibility.
Operators can review charging session history and reports for charger usage, energy, timing, users, and tariffs where configured. Export depth can depend on the current portal configuration, so teams that need interval-level reporting can confirm that requirement before rollout.
EVCharge.mobi can be used for private, shared, semi-public, or public-ready charging setups where the operator configuration supports it. Operators can decide which chargers stay private and which locations are visible to drivers when that capability is enabled.
Smart Charging helps flexible charging sessions follow a planned ready-by time instead of charging immediately at full power. Where compatible tariffs and market price data are configured, it can help shift charging toward lower-price hours.
Where market data is available and the user's tariff is configured for it, EVCharge.mobi can use day-ahead electricity prices to suggest or schedule better charging windows. This depends on supported markets, tariff setup, charger compatibility, and the driver's ready-by time.
No. A dynamic tariff can provide market-price context for reports, cost visibility, and Public paid charging even without automated Smart Charging. Smart Charging is the feature that can use that price context to plan a flexible charging session around lower-price hours where the charger setup supports it.
Dynamic tariff charging needs upcoming market price data for the configured bidding zone and time period, plus a tariff setup that applies that market-price context to the relevant charger or connector. Availability depends on the supported market data source and local setup.
Yes. Fixed, free, or manually configured tariffs can still be used. For Public chargers they can support paid charging. For private or non-public chargers with granted access, charging is free for users and tariffs are used for reporting, cost visibility, or Smart Charging context where supported.
Session costs depend on the configured tariff rules, assigned charger or connector context, available meter data, taxes or fees, and the final session record. Teams should verify the tariff setup and reporting outputs before using them for formal billing workflows.
No. To make charging paid for drivers, the charger must be configured as Public. If a charger is private or otherwise not Public, users with granted access charge for free; configured tariffs are used for reporting and cost visibility.
Yes. Operators can configure different tariff setups for different sites, chargers, connectors, or operating scenarios. Whether those tariffs create paid driver charging depends on Public charger configuration; otherwise they are used for reporting context.
Yes. Non-public chargers with granted access are free for assigned users. Operators can also keep suitable setups free by using free or reporting-only tariff context instead of a paid Public charging setup.
Tariffs and reports provide session cost context and billing-support records, but teams should not assume automatic invoicing or payment collection unless the Public charger, tariff, payment, and reporting workflow are explicitly configured for that operating model.
Operators can use supported session exports and reports for operational review and cost allocation. For private or non-public chargers, exports can help understand costs, but granted users still charge for free unless the charger is configured as Public paid charging.
Not every scheduled charging flow requires vehicle telemetry. Vehicle state of charge and Limit of Charge values can improve Smart Charging context when the vehicle connection supports them, but price-aware charging also depends on charger control, tariff setup, market prices, and the driver's ready-by time.
Yes. Drivers can still use scheduled charging for a ready-by time or charging routine when dynamic price optimization is not enabled. Smart Mode with market prices needs the extra tariff and market-price setup.
Dynamic Load Management helps coordinate charging demand across one or more chargers so a site can work within available electrical capacity. Availability depends on the charger setup, site configuration, metering or capacity inputs, and supported OCPP control behavior.
Yes. Installers can use EVCharge.mobi as the software layer for compatible OCPP charger projects, helping customers plan charger connection, user access, tariffs, reports, Smart Charging, and Dynamic Load Management before handover.
A curated public charger list is planned for documentation. Until a model is confirmed, compatibility is checked by reviewing OCPP support, backend URL configuration, firmware behavior, network reliability, authorization methods, and the exact features needed for the project.

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